1. Make visits count
Short, regular visits often mean more than long, rare ones. Bring something to talk about: photos, a newspaper from their home town, something the grandkids made. Visit at a time of day when they’re at their best, and bring the kids when you can.
2. Phone and video calls, with a little help
If your grandparent can’t manage a phone, ask the staff about a regular call time. Many rest homes can help set up a video call on a tablet. Keep calls short and at the same time each week so there’s something to look forward to.
3. Letters, cards and parcels
Post still delivers joy. A card from the grandkids, a printed photo or a small parcel is something they can hold, show off and keep. Big, clear handwriting helps.
4. Photos and short videos on the TV
For the in-between days, Resthome TV lets the whole family send photos, videos and written messages from their phones to the TV in their room. They play with a soft chime and the sender’s name in large letters, with nothing for your grandparent to press. It turns an ordinary Tuesday into “look what the grandkids sent me”.
5. Share the load across the family
Staying in touch shouldn’t fall on one person. Make a simple roster for visits and calls, and share the send link so cousins, aunties and friends overseas can all be part of it.
6. Talk to the staff
The care team knows your grandparent’s routine, good times of day and what they enjoy. Ask what helps, and let them know about big family news so they can chat about it too.